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Welcome to Brooklyn

Welcome to Brooklyn , a market-leading underwriting agency for retail insurance brokers in Australia.

Our insurance products are innovative market-specific solutions that are supported by specialist underwriting staff and the global strength and capabilities of the XL Group Ltd.

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Making you the expert

Brooklyn understands that the primary reason for the existence of specialist underwriting agencies is to add value. Value for our brokers and their clients in everything we do.

We are not just “another insurer”. We know, we must do more. We must make a difference and we must provide our clients with access to the best people, products and technology available in order to ensure every engagement with Brooklyn is meaningful. We’re here to assist to help your business and your clients.

This mandate we call
MAKING YOU THE EXPERT 

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News

SCADA – Is your Client Covered?

For many years insurers have shied away from IT risks that involve SCADA or PLC’s. SCADA is essentially a program run on a computer system aimed at monitoring, gathering and analysing real time data. An acronym for Supervisory Control and Data Acquisition, SCADA systems are used to monitor and control plant and equipment in a range of industries including manufacturing, energy transmission and distribution, communication systems, heating and ventilation, water and waste control and oil and gas. A SCADA system gathers information, for instance faults in a manufacturing process line, transfers the information back to a central hub, issuing an alert that a fault has occurred, analyses the error determining how critical, then relays this information to the end user. PLC, or Programmable Logic Controller is a digital computer that controls automation processes such as factory machinery, lighting and computer peripherals. Unlike the PC environment in an office, PLC’s are designed to withstand extreme temperatures, electrical noise, vibration and impact.

“Both SCADA and PLC are an integral part of Process Control Systems in many industries and it is essential to highlight the risk involved should these systems fail. It is equally important to ensure that these risks are properly understood and adequately covered by the insurer.” Rob Collyer, Brooklyn’s Professional Risks Underwriting Manager explains.

“At Brooklyn we see a wide variety of applications in which SCADA and PLC are used, from monitoring/controlling the air conditioning in small offices to systems that monitor/control conveyor belts in a manufacturing plant to complex systems monitoring/controlling the activity of waste water treatment plants.”

We encourage you to contact one of our Brooklyn IT Underwriters should your client require this cover.

 

Written by Jason Pitton

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Claims

Here at Brooklyn we are acutely aware that excellent claims management is absolutely vital for our brokers and their clients when it matters most.

We are your first 'port-of-call' for all claims notifications and we remain present throughout the entire claims process.

Our dedicated claims function will liaise with you and our supporting insurers from the point of claims lodgement right through to final settlement.

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