menu-element-top

Get in touch

Contact Number

61 0282701790

Sydney Office

Angel Place, Level 28, 123 Pitt Street,
Sydney NSW 2000

Brisbane Office

Level 17, Suite 3 66 Eagle Street
Brisbane QLD 4000

Melbourne Office

Level 19, 500 Collins Street
Melbourne VIC 3000

Get in touch

Contact Number

61 0282701790

Sydney Office

Angel Place, Level 28, 123 Pitt Street,
Sydney NSW 2000

Brisbane Office

Level 17, Suite 3 66 Eagle Street
Brisbane QLD 4000

Melbourne Office

Level 19, 500 Collins Street
Melbourne VIC 3000

hero-triangle

Claims Handling

Our Team Image

At Brooklyn we are acutely aware that excellent claims management is vital for our brokers and clients. Having to go through the claims process is never what you want, but if it happens, we strive to deliver a unique ‘Brooklyn Claims Experience’ that takes a lot of the frustration out of the claims process. Our approach is derived from our appreciation that our clients’ needs and therefore the claims that they face are often different than larger clients. We explain the claim journey in plain English and manage expectations at the outset. We guide you and the Insured through the claim journey with empathy and find a practical way to get you to the finish line.


Our financial lines and liability claims are handled by our experienced in-house AXA XL claims team whilst our property claims are handled by our trusted partner InsurX, in conjunction with the AXA XL property claims team. Our teams have the authority to settle claims, know the ins and outs of the Brooklyn products, and are approachable. We are part of an insurer with global claims reach and security but maintain our personal “fair dinkum” approach to the claim process.

curved-element-bottom

Online Quote

Get a quote in seconds. Bind in minutes.