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Get in touch

Contact Number

61 0282701790

Sydney Office

Angel Place, Level 28, 123 Pitt Street,
Sydney NSW 2000

Brisbane Office

Level 17, Suite 3 66 Eagle Street
Brisbane QLD 4000

Melbourne Office

Level 19, 500 Collins Street
Melbourne VIC 3000

Get in touch

Contact Number

61 0282701790

Sydney Office

Angel Place, Level 28, 123 Pitt Street,
Sydney NSW 2000

Brisbane Office

Level 17, Suite 3 66 Eagle Street
Brisbane QLD 4000

Melbourne Office

Level 19, 500 Collins Street
Melbourne VIC 3000




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Crisis Response & Security Risks

In today's global business economy, the threat of a crisis event, such as malicious attacks, workplace violence, civil commotion, kidnap and extortion as well as man-made disasters is significant.

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Product Description:

In today's global business economy, the threat of a crisis event, such as malicious attacks, workplace violence, civil commotion, kidnap and extortion as well as man-made disasters is significant. When they occur they require a swift, organized, and specialized response. Crisis Response and Security Risks insurance covers you for the hazards faced; giving you access to S-RM crisis management response team 24 hours a day, 365 days a year as well as a suite of covers for extra expenses faced in the wake of an Insured Event.

Cover Includes (Key Features):

Our Crisis Response and Security Risks policy is a combination of 2 sections, each with its own unique coverage depending on the relevant Covered Events or Insured Events.

Section 1: Crisis Response

Covered Events:

a. Criminal Events: Bribery, Industrial Espionage, Malicious Product Tampering, Sabotage.

b. Personal Safety Events: Abduction, Major Accident, Murder, Suspicious Death, Stalking, Violent Crime.

c. Political Violence Events: Active Assailant Event, Civil Commotion, Denial of Access, Malicious Damage, Riot, Strike, Terrorism.


Covered Loss:

a. Crisis Response Services

  • General Crisis Response: 24/7/365 access to S-RM Crisis Management Consultants, security risk assessment, provision of intelligence and investigation(s) services.
  • Crisis Communications Support: Internal and external crisis communications strategies, media and social media monitoring services and strategic response.
  • Post-Event Support: Debriefing, advice on future risk mitigation and lessons learned, security awareness training.

Limits: AUD 200,000 per Insured Event and in the Aggregate


b. Crisis Response Expenses - Costs of additional security personnel, psychiatric care and psychological councilors, travel and accommodation costs


Limits: AUD 50,000 per Insured Event and in the Aggregate

Section 2: Security Risks

Insured Events:

Kidnap, Extortion, Hijack, Wrongful Detention, Threat Event, Disappearance, Express Kidnap, Hostage Crisis, Child Abduction, Workplace Assault


Insured Loss:

  • Ransom
  • Ransom in Transit
  • Crisis Consultants’ Fees and Expenses
  • Legal Liability
  • Additional Expenses (e.g. salary remuneration, travel costs, temporary physical security costs, etc)
  • Personal Accident

Limits: from AUD 500,000 up to AUD 5,000,000 per Insured Event.

Contact the Crisis Response Team

Melissa.Tan@axaxl.com, Ben.sharp@axaxl.com
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